Returns & Exchanges
At SelectBlinds, we want you to be completely satisfied with your custom window treatments, which is why we offer a 100% Satisfaction Guarantee and a F.I.T. Guarantee for your peace of mind. If your product is damaged, defective, or mismeasured, we are committed to making it right through a simple replacement or repair process.
Return Process
- 1.Inspect Your Order
Upon delivery, please examine your custom blinds or shades to ensure they match your specifications and are free from shipping damage.
- 2.Contact Customer Care
If you encounter an issue, notify our support team within 30 days of receipt to initiate a claim and receive a Return Authorization number.
- 3.Package Your Items
Securely pack the items in their original shipping containers, ensuring all hardware and installation instructions are included in the box.
- 4.Receive Your Replacement
Once your return is processed, we will expedite the production of your corrected custom window treatments and ship them directly to your door at no additional cost.
